Why Altea IT ?
- We work with you to create and implement the vision
- Complete End-to-End Solutions
- Outstanding Technical Support
- Focus on System Security
- Tested and Verified Disaster Recovery systems
Strategic IT Planning
An IT plan is fundamental
An IT plan is fundamental
Large or small, every organisation needs to have an effective, practical plan. The IT landscape is becoming more complex and the risks are growing. Let our experience help your organisation plan for the future.
A Strategic IT plan includes assessing the current IT systems, the current and future needs of the organisation and developing a plan to take you forward in the most sensible, efficient and cost effective way possible.
Flexibility and adaptability are crucial
The plan will be flexible enough to accommodate change as required and Altea works closely to ensure the plan remains relevant to the needs of the business.
The IT plan will identify risks to the business and the options to better manage them.
IT Relocation Services
Relocating? What a pain!
Make the IT the easy part of the relocation process.
Altea is expert at office IT relocations from the assessment, to site visit, pre-move preparations, coordination with the various stakeholders and cleaning up the old site and we are happy to work with your current IT provider if you like and leave things to them once the work is done.
Altea also works with builders and contractors from the start of projects and can ensure all the technologies you need are allowed for during the building process and not as an afterthought.
We can put the infrastructure in place before you move so you can move with the least pain possible.
Accounting IT Support (MYOB and HandiSoft)
IT and Accounting Applications have there own language and intricacies. Altea can trace its roots back some 30 years as suppliers of accounting systems infrastructure. The directors of Altea worked for Solution 6, MYOB (and before that Paxus!) and have a very deep understanding of the MYOB and accounting ecosystems.
This depth of knowledge is held by very few people toda and therefore we are in the unique position to offer proper systems support for Sol6, MYOB and Handisoft users.
Altea works with clients and vendors to provide the necessary infrastructure and ee fill in the "grey area" where things don't necessarily fit into either the software vendors realm or the client's.
Application software updates
Many clients prefer not to go "under the bonnet" to perform updates or changes to the application software in use. Altea has either direct experience or works with vendors to perform the vital task of application software updates. Altea manages dozens of Accounting Practices and its experience is second to none.
Infrastructure is a fundamental part of your IT systems.
It's the backbone of the network.
Altea designs, builds and supports infrastructure that is adaptable and meets the needs of your business.
Altea offers traditional on-premises infrastructure as well as an array of cloud based services that deliver a high degree of flexibility without the need to implement the technologies in hardware.
Altea works with all the major Internet Service providers and can deliver a service that suits your needs. Altea can arrange all aspects of the internet connection including any on-premises cabling
Our review process and needs based analysis means we can put together a comms solution to suit your business.
Altea are certified suppliers and support the major brands of leading edge infrastructure equipment and work with the internet providers to ensure you have the most appropriate system possible
Cloud Technologies and Services
Altea are Microsoft Cloud Service Providers and offer a range of Cloud services.
Cloud Technologies and Services
Cloud technologies can deliver to you a competitive and flexible edge in business. Altea is an authourised Microsoft Cloud Service Provider and can help you create and implement a cloud strategy to suit your needs.
Altea will help you understand the practical issues in moving to cloud technologies so you make the most informed decision possible
Altea implements full cloud based Microsoft 365 for email, Sharepoint and Azure services for clients that can deliver a real, cost effective messaging and storage solution for all business types
Cloud solutions are scalable to meet the needs of the business and remove the burden of on-premises services running vital tasks.
Cloud technologies allows you to reduce your on-premises hardware requirements.
Altea also offers cloud based mail filtering services as well as cloud (or internet) based backups of your system's data
Cloud backup work in concert with your on-premises based backup technologies and offer a second layer of defense against system loss
Cloud technologies allows businesses to mobilise the workforce as access to the data is ubiquitous
If you would like to see how cloud computing can enhance your businesses cloud presence please contact us for a discussion on tailoring a solution for you.
Make the call today. Ask for Sales on 08 6365 4542
You can't ignore the security of your system. Past measures are now inadequate and you need to improve the measures you employ to tackle this ongoing problem.
Cyber Security covers of broad range of services and technologies to protect your business. Altea's blended approach with technologies aims to prevent or remediate malicious attacks on the system.
Ransomware has become a major risk for businesses. Altea utilizes world-class products and provides the knowhow to combat this ever growing menace. These infections can be devastating to business but it needn't be this way.
Altea can implement a system to fully control and manage system security. We can also assist with remediation and defensive measures to combat these threats. The measures taken to combat the threats need to evolve as much as the threats do, so we recommend to clients a programme of maintenance to stay on the front foot.
We have also introduced a penetration testing service (PenTest) in which we perform an ethical hack of the system to see how well the security measures perform. This test is often necessary to validate any Cyber Security Insurance a client may have or be applying for.
We ensure maximum protection by recommending key features such as:
Cloud based filtering of all mail - both inbound and outbound
- Cloud based updates of endpoint protection so devices update no matter where they are.
- Endpoint Ransomware encryption blocking technologies.
- Centralised Console so we can get a single view of the performance of the controls.
- In conjunction with Advanced Firewalling technologies - inspection and management of data packets.
Great IT support is fundamental to any business. Altea prides itself on fast, prompt and friendly support. We offer the right blend of professional, personal service and support with a depth of experience second to none. Our team will provide you with sound advice and technical support when you need it, and have years of industry experience to ensure prompt resolution of your issues.
Our job management system will allow you to log, track, add and report on calls placed. Our internal systems ensure work is prioritised and dealt with quickly.
We use a number of remote access tools to simplify server and desktop support. This allow us to access the your desktop directly to resolve the problem and you can get back to work in the shortest possible time. Click on the Altea Support to go to our support client login.
We offer Full Managed Services, Prepaid plans at reduced rates and Ad-hoc support.
A plan can be drawn up to meet the needs of the business
Backup & DR
Your data is what your company is built on.
Whilst the likelihood of theft, fire, lightning strike, or a server crash may seem small, it’s important not to overlook these factors that can leave your data (and business) compromised and cause you significant downtime. With our Backup and Disaster Recovery solutions, you’ll have the peace of mind that comes with knowing your critical data is safe and secure, and that you have effective recovery methods in place in any event.
Altea IT combines planning, prevention, and protection to make sure your business stays productive no matter what comes your way. Let us help you implement a solution to protect you against the disasters that threaten your business and have you up and running in the shortest possible time.
Altea IT Disaster Recovery services can include periodic full testing of the "recoverability" of backed up data so you can know for certain any eventualitie is under control
Website & Ecommerce
Your website is often the first thing a prospective client may see. It has to make an impact. Your website may simply be an electronic brochure for your business or it may even be a full ecommerce site. Either way Altea can design and build your website from top-to-bottom.
Altea works through the design with you directly, creates a sample site and then builds the full site. All sites are placed on high availability, redundant servers
We also offer clients the full range of associate services that enable the smoothest possible operation at the lowest possible price
We have available developers and content writers that will deliver a simple but can-do language for your business
Altea also offer Search engine Optimisation (SEO) for your website that improves the ranking of the site when prospective clients' search for your services or products. We work in consultation with your firm to deliver the most effective and efficient service available through the use of sensible and accurate language.
We can also demonstrate the effectiveness of the optimisation through an analytics package so you can be confident of the results
Altea can supplies a full range IT and VoIP related hardware. We work with distributors to provide the best quality hardware at a very competitive prices.
Performance is important so we look to the latest cutting-edge servers, workstations and networking hardware.
We also supply a range of machines such as notebook or laptop computers, laser printers and network storage devices (NAS).
Clients of Altea also have access to a range of competitively priced consumables for laser printers.
We are suppliers of commercial VoIP systems and supply a full range of VoIP related technologies and services.